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Online SMS Terms & Conditions

  1. Introduction: Welcome to our SMS messaging service. By accessing or using our SMS services, you agree to abide by these Terms of Service. Please read them carefully.
  1. SMS Consent Communication: The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
  1. Types of SMS Communications: If you have consented to receive text messages from CrossTx, you may receive messages related to the following:
  • Notifications
  • Alerts
  • Appointment reminders
  • Order updates

Example: “Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

By using this service, you confirm that you are the authorized owner of the mobile number provided.

  1. Message Frequency: Messaging frequency may vary depending on your account activity and interactions. For example, you may receive up to [X] SMS messages per week related to your [appointments/billing, etc.].

Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”

    1. Charges and Fees: Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
    1. Opting Out: You may opt out of receiving SMS messages at any time by texting “STOP” in response to any message. Alternatively, you can contact us directly to request removal from our messaging list. Upon opting out, you will no longer receive SMS notifications from us.
    1. Support & Assistance: For assistance, text “HELP” or visit our website at https://crosstx.com for more information.
    1. Privacy Policy: Your privacy is important to us. Please review our Privacy Policy at https://crosstx.com/privacy-policy/ to understand how we collect, use, and protect your information.
    1. Limitation of Liability: We are not responsible for any delays, failures, or errors in the transmission of messages. Our service is provided “as is” without any warranties.
    1. Modifications to Terms: We reserve the right to modify these Terms of Service at any time. Changes will be posted on our website and become effective immediately upon posting.
    1. Contact Information: For further inquiries, please contact our support team through our website at https://crosstx.com.